Shipping

We offer flat rate shipping to ensure our customers have peace of mind when transporting fragile goods. Our shipping includes transit insurance on all items.

Adelaide Region - $50

All other metro cities across Australia - $150

Please contact us if you require shipping to a regional area so that we can assist you with information on timing and costs.

We also invite customers to pick up orders from our inner city storage facility. Please select the Click & Collect option at checkout and we’ll be in touch via the email associated with your order.

Please note, we are not liable for any damage during transit of Click & Collect.

Returns

Due to the fact that all of our pieces are crafted in limited quantities, we do not offer refunds or exchanges where you have changed your mind, made a wrong selection, misunderstood what you were buying, did not read the product description, have bought the product twice or more, have been gifted a product similar or the same.

Damaged Goods

It is the customer’s responsibility to check all items immediately upon receipt.

If your order was damaged in transit, please email us with a short description and supporting photographs within 24 hours of receiving goods. We’re always here to help however, failure to report any damages within this timeframe may void any transit insurance for your goods and therefore a resolution may not be provided.

We reserve the right to refuse returns if items do not comply with our stated policy.